Systems and Organizational Architecture
The End of Entropy
Everyone appreciates a smoothly running system - something that just works.
Sadly, few systems or organizations run smoothly. They require huge amounts of energy to keep them working. This energy investment is wasted, and adds nothing to the results. All cost, no benefit. That's no way to be successful.
Scientists call this 'entropy', the principle that chaos and disorder can only increase throughout the universe.
Fortunately, while entropy cannot be reversed, it can be controlled in small pockets of the universe. Pockets like your products or services, or like your department or company.
Our practice is focused on exactly that: figuring out how your energy and effort is being wasted, and helping you discover ways to refocus that wasted energy so that it is used to make things better.